Privacy Policy
How WATR - واتر (المواكبة لنقل المياه) handles your data.
Last updated
This privacy notice for WATR - واتر (المواكبة لنقل المياه) ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you download and use our mobile application (Watr - واتر). Questions? Contact privacy@watrjo.com.
Summary of Key Points
This summary provides key points from our privacy notice. WATR (المواكبة لنقل المياه) processes personal information when you use our mobile application and related services.
We collect personal information you provide (names, phone numbers, delivery addresses, order history). We do not process sensitive personal information. We do not receive information from third parties unless stated in the full policy.
We process information to provide and improve our Services, communicate with you, prevent fraud, and comply with law. You may have rights to access, update, or delete your data depending on applicable law.
Contact privacy@watrjo.com with questions or to exercise your rights.
1. What Information Do We Collect?
We collect personal information you voluntarily provide when you register, express interest in our products, participate in activities on our Services, or contact us. This may include names, phone numbers, contact preferences, order history, and delivery addresses.
If you use our application, we may collect geolocation information (with permission), mobile device access permissions (camera, microphone, SMS, media), device and application identification data, operating system information, and push notification preferences.
We automatically collect certain technical information such as IP address, browser and device characteristics, usage data, log files, and location data (which you can opt out of via device settings).
2. How Do We Process Your Information?
We process your information to facilitate account creation, deliver services, respond to inquiries, fulfill orders, enable communications, request feedback, deliver advertising where applicable, protect our Services, administer competitions, and improve our products and marketing.
3. When and With Whom Do We Share Personal Information?
We may share information during business transfers, with Google Analytics (you may opt out at https://tools.google.com/dlpage/gaoptout), with affiliates who honor this notice, and with business partners to offer products or promotions.
4. How Long Do We Keep Your Information?
We keep personal information only as long as necessary for the purposes in this notice, unless longer retention is required by law. After account termination, we generally retain data for up to one (1) month unless a longer period is legally required.
5. How Do We Keep Your Information Safe?
We implement organizational and technical security measures. However, no electronic transmission or storage can be guaranteed 100% secure. Transmission of personal information is at your own risk.
6. What Are Your Privacy Rights?
You may review, change, or terminate your account at any time. You can withdraw consent where applicable, opt out of marketing communications, and request access to or deletion of your data by contacting privacy@watrjo.com.
7. Controls for Do-Not-Track Features
We do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow, we will update this notice.
8. Do We Make Updates to This Notice?
Yes. We may update this notice from time to time. Material changes may be communicated by posting a notice or sending direct notification.
9. How Can You Contact Us?
Email: watrjo@watrjo.com or privacy@watrjo.com
Postal: المواكبة لنقل المياه, Zarqa, Jordan
10. How Can You Review, Update, or Delete Your Data?
You have the right to request access, correction, or deletion of your personal information. Submit a request by emailing privacy@watrjo.com or visit our Delete My Account page.